Privacy Policy

A legal disclaimer

Effective Date: 21st April 2025
Last Updated: 21st April 2025

Welcome to L H Equites. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage with our services.

1. Who We Are

L H Equites
Based in: Newmarket, United Kingdom
Email: lhequites@gmail.com
Phone: Jake – 07920118627 | Tom – 073991133649

We provide specialist horse training services, including behavioural training and racehorse stall entry preparation.

2. What Information We Collect

We may collect and process the following personal data:

Name, address, and contact details
Information about your horse(s)
Payment and billing information
Email correspondence or other communications
Website usage data (e.g., cookies, IP addresses)

3. How We Use Your Information

We use your information to:

Provide and manage our training services
Communicate with you about bookings, services, and enquiries
Process payments and send invoices
Comply with legal obligations
Improve our website and customer experience

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases:

Contractual necessity – to deliver the services you've requested
Consent – for marketing or newsletter sign-ups (you can withdraw at any time)
Legal obligation – to comply with applicable laws
Legitimate interests – to manage and grow our business responsibly

5. How We Store and Protect Your Data

Your information is stored securely using encrypted digital storage and password-protected systems. We do not retain personal data longer than necessary and will securely delete or anonymise it when no longer required.

6. Sharing Your Data

We will never sell your personal data. We may share your information with:

Professional service providers (e.g., accountants, payment processors)
Law enforcement or regulatory bodies when legally required
Vets or insurance providers (with your consent or in emergencies)

7. Cookies and Website Tracking

Our website may use cookies to improve functionality and understand how visitors use our site. You can manage or disable cookies through your browser settings.

8. Your Rights Under UK GDPR

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data (in certain circumstances)
Object to or restrict processing
Data portability (where applicable)
Withdraw consent at any time

To exercise your rights, contact us at lhequites@gmail.com

9. Links to Other Websites

Our website may contain links to external sites. We are not responsible for their privacy practices, so we recommend reviewing their privacy policies separately.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.

11. Contact Us

If you have questions or concerns about your personal data or this policy, please contact:
📧 lhequites@gmail.com
📍 Newmarket, United Kingdom